Return and Refund Policy

NYCE N’ CHIC Return Policy

Last Updated: January 6, 2024

Nyce N’ Chic is committed to providing our Customers with exceptional products, which is why the Company offers Customers a 30-Day Product Guarantee! If, for any reason, an LC or Customer is not completely satisfied with any product, the LC or Customer may request a full refund within thirty calendar (30) days from the date of delivery. If an LC or Customer returns product or marketing materials following our Return Procedure, explained in Section 5.10 of these P&P, within thirty (30) calendar days from the date of delivery, the Customer or LC shall receive a full refund, less shipping and handling costs. Products returned more than thirty (30) calendar days from the delivery date are not eligible for a refund. Returns are subject to the following qualifications: 1. Nyce N’ Chic will only replace damaged products if the original product was damaged in transit. Notwithstanding the requirements listed above, the LC or Customer must notify Nyce N’ Chic within five (5) days from the date of delivery in order to replace a product damaged in transit. 2. Products ordered for the first time may be returned within thirty (30) days of delivery for a full refund, less shipping, and handling. 3. For all other orders, only unopened and resalable products may be returned within (30) days of delivery for a full refund, less shipping, and handling. Packages returned to an LC due to unsuccessful delivery attempts to the Customer (i.e., three (3) delivery attempts, customer moved, customer provided incorrect or incomplete address) may be subject to additional shipping and handling charges to have the product resent. 

Return Procedure 

Any Customer or LC must return products by shipping the products to 500 W. Aurora Rd , Northfield, OH 44067. The LC or Customer must contact Customer Support at 330-937-0210) to clarify the reason for the return before Nyce N’ Chic can process the return.